Privacy Policy

Last Updated: 12/15/2025

Davis Moving & Cleaning, LLC (“Davis Moving & Cleaning,” “DMC,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, phone calls, text messages, service requests, and other interactions with our business.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Voluntarily Provide

We may collect personal information that you voluntarily provide, including:

Full name
Phone number
Email address
Service address and/or move origin and destination addresses
Move, cleaning, or service details
Billing and payment information (processed securely by third-party providers)
Communications via phone, SMS, email, or online forms

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser and device type
Pages visited and time spent on the site
Referring URLs
General location data (city/state level)

This information is collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use collected information to:

Provide moving, packing, cleaning, janitorial, storage, and related services
Respond to quote requests and inquiries
Schedule, manage, and complete jobs
Send service updates, confirmations, and invoices
Improve our website, services, and customer experience
Maintain accurate business records
Comply with applicable laws and regulations

3. Phone Calls & Text Messaging (TCPA & CTIA Compliance)

By submitting your phone number through our website, online forms, inbound calls, or third-party lead platforms, you expressly consent to receive calls and text messages from Davis Moving & Cleaning related to your inquiry or services.

Message frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP
You may reply HELP for assistance

We do not send unsolicited marketing messages without prior consent.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic and performance
Improve functionality and user experience
Understand customer behavior and preferences

You may disable cookies through your browser settings; however, some site features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

Trusted service providers (CRM platforms, scheduling systems, payment processors, analytics providers)
Subcontractors or partners involved in service fulfillment
Government authorities when required by law

All third parties are required to safeguard your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no system can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction or deletion of your information
Opt out of marketing communications
Limit certain data uses

California Residents (CCPA / CPRA)

California residents may request:

Disclosure of categories of personal information collected
Deletion of personal information (subject to legal exceptions)
Confirmation that personal data is not sold

Requests may be submitted using the contact information below.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill service obligations
Maintain operational, legal, and financial records
Comply with applicable laws and regulations

9. Third-Party Links

Our website may contain links to third-party websites. Davis Moving & Cleaning is not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Davis Moving & Cleaning, LLC
🌐 Website: https://moveandclean.com/
📧 Email: info@moveandclean.com

Corporate Office

📞 678-968-6683

Local Offices

San Antonio: 210-741-7777
Austin: 512-368-7777
Dallas / Fort Worth: 817-952-1070
Houston: 281-868-6850